Cookie Policy

IT Plug Kenya / IT Plug 254 Website

Last Updated: Date: September 14, 2025

1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide a more personalized browsing experience. Cookies help a website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. HOW WE USE COOKIES

IT Plug Kenya / IT Plug 254 uses cookies and similar tracking technologies for a variety of purposes. The information we collect through cookies helps us to:

Operate and maintain the Website: This includes ensuring the site's security and functionality.
Enhance your user experience: Cookies allow us to remember your preferences, such as items in your shopping cart or your login details, so you don't have to re-enter them on subsequent visits.
Analyze Website traffic: We use cookies to understand how users interact with our Website, which pages they visit most often, and if they encounter any errors. This helps us to improve our Website's performance and design.
Personalize your experience: We may use cookies to show you products and offers that are relevant to your interests, based on your browsing history.
Marketing and Advertising: We may use third-party cookies to serve personalized advertisements to you on other websites.

3. TYPES OF COOKIES WE USE

We use both first-party cookies (set by us) and third-party cookies (set by a third party, like Google or Facebook, to provide a service). The cookies we use generally fall into one of the following categories:

Strictly Necessary Cookies: These are essential for you to browse the Website and use its features. Without these cookies, the e-commerce functionalities, like the shopping cart, would not work.
Performance Cookies: These cookies collect information about how you use our Website (e.g., which pages you visit, if you receive any error messages). They do not collect personal information and are used to help us improve the way our Website works.
Functionality Cookies: These cookies allow the Website to remember choices you make (such. as your username, language, or region) and provide enhanced, more personal features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

4. YOUR CONSENT AND CONTROL OVER COOKIES

Under the Data Protection Act, 2019 of Kenya, we are required to obtain your consent to use non-essential cookies. When you first visit our Website, a cookie banner will appear, giving you the option to accept or reject certain types of cookies.

You have the right to control and manage your cookie preferences at any time. You can do this by:

Adjusting your browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to notify you when a cookie is placed, delete existing cookies, or refuse all cookies. However, disabling cookies may affect the functionality of our Website and limit your ability to use certain features.
Using our cookie consent tool: [If you have a consent tool, you can mention it here, e.g., "You can update your cookie preferences at any time by clicking on the 'Cookie Settings' link in our Website's footer."]

5. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, so we encourage you to review it periodically.

6. CONTACT US

If you have any questions about this Cookie Policy, please contact us at:

Email: itplug254@gmail.com
Phone: +254777548717