Services

Your IT Solution, Uncomplicated

We believe that every great solution starts with listening. At IT Plug Kenya, we don't just sell products—we begin by truly understanding your needs.

We walk with you step by step, from identifying the core problem to offering professional advice and personalized propositions. We present you with multiple options, transparently discussing the advantages and disadvantages of each, so you can make a confident decision that fits your taste, preference, and budget.

Seamless Sourcing & Supply

At IT Plug Kenya, we do the dirty work so you don't have to. Once we've helped you identify the perfect solution, we get to work behind the scenes. We source from our network of trusted and genuine suppliers to find the exact equipment you need.

We manage all the logistics—from ordering and payment to quality assurance and delivery. We handle all the complexities to ensure your equipment arrives safely, on time, and ready to use.

After Sale Support

Our commitment to you doesn't end when the product is delivered. We understand that reliable technology is essential for your success, which is why we provide comprehensive after-sales support to give you complete peace of mind.

In case of any issues, you have a direct lifeline to our team. We offer prompt on-call and on-site support whenever needed, ensuring your business stays operational and your problems are solved quickly. Every product comes with a full warranty, and our dedicated team conducts regular follow-ups to make sure you are completely satisfied with your solution.

Expert PC & Laptop Repair Services

At IT Plug Kenya, we don't just sell technology—we keep it running. Our new Maintenance, Service, and Repair services are designed to handle all your computer needs. Whether you need a performance-boosting upgrade, a cracked screen replacement, or expert assistance with software and operating system issues, our team is ready to come to you with our convenient on-site service.